Carer wins the 2025 TCE Award for Customer Care
An award recognizing service excellence and a strong, customer-focused approach. Carer is among the winners of the 2025 TCE Awards, receiving the Customer Care Award, a category dedicated to forklift brands that customers can consistently rely on and that stand out for having a highly responsive sales and service network. This recognition confirms Carer’s excellence not only in terms of product quality and technological innovation, but above all in its ability to deliver reliable service and continuous customer support, both before and after the sale.
Now in their fourth edition, the TCE Awards are one of the leading events for the logistics, lifting and cleaning sectors, celebrating companies that distinguish themselves through quality, reliability and long-term value creation. The 2025 edition recorded a 23% increase in voter participation, further strengthening the award’s credibility and its relevance within the industry.
The Customer Care Award highlights Carer’s service model, built on an international network of highly qualified partners and distributors, capable of providing timely, comprehensive and tailored support throughout every stage of the customer relationship. This approach is based on careful listening to operational needs, the development of solid and long-lasting partnerships, and the ability to deliver customised solutions and assistance even in the most demanding applications.
For nearly 50 years, Carer has represented Italian excellence in material handling worldwide. Founded in 1976 in the heart of Italy’s Motor Valley, with headquarters in Cotignola (Ravenna) and a presence in over 60 countries, Carer is a leading manufacturer of high-capacity electric forklifts with lifting capacities of up to 25 tonnes.
A pioneer in the application of electric technology to heavy lifting, Carer continuously invests in research and development, offering both standard and highly customised solutions. Since 2013, Carer has been part of the Unicar Group, one of Europe’s leading players in logistics and material handling, owned by the Spreafico family, further strengthening Carer’s international growth and development.
Carer would like to thank everyone who voted for the brand at the 2025 TCE Awards. Voting for the 2026 edition is already open: continued support is welcome, and Carer can be voted for again in the preferred categories.
For more information about the Carer product range and available solutions, please contactinfo@carerforklift.com
Tags: Carer electric forklifts, service